Things Remembered - They did a great job
Christening cups - Compliment
I'd been looking for some christening cups: Nordstroms and other stores along Michigan Ave in Chicago - nope. Got to a suburban mall and they bent over backwards to get me the 2 cups I needed (from another location), and got them engraved (very good work there too) within my 2 hour time block.
The staff knew the products, and provided good information - and I hope to be able to use this store more.
And of course I can not remember the mall....west suburban Chicago has many.