Best Buy Practices False Advertisement
Pre-order of limited edition
ON-LINE, USA, FLORIDA -- On 04/18/2012 Best Buy decided to abruptly and without considering me as the excellent customer that I am, to just cancel my two PRE-Orders: Order #BBY01-xxxxxxx, placed on 03/23/12; and Order #BBY01-xxxxxxx, placed on 04/08/12, for 2 each order, totaling 4 of the Dark Shadows LIMITED edition DVD collection of 2500 copies, a signed and limited edition numbered one. I had plenty pf chance to PRE-Order from Amazon.com at same price, or at Deepdiscounts.com for $360.00 instead of BestBuy Price of $419.99; since I believe that Best Buy was a reliable and trustworthy Company. I wish Best Buy respected us, it's customers, a lot more. Best Buy sold this same limited edition set, in big quantities, to scalpers that now are selling them 3 times as much in secondary markets such as eBay. Best Buy practices FALSE ADVERTISEMENT, and plays this PRE-ORDER TRICK to customers that trust Best Buy, to prevent us from Pre-ordering from their competition, to then just tell us they are sorry and that the PRE-ORDER had been canceled. This is a very dirty trick from Best Buy, and I will escalate it to whoever I have to until I get what I pre-ordered. They believe that just by telling us to order the other set, the one that is coming out in 07/10/2012, and that will be mass produced with out signature and limited edition number????
What kind of customer policy integrity you have? I had the chance to pre-order it somewhere else, but I decided to order for the "trusted" and "reliable" Best Buy. You need to get me what I pre-order. I hope somebody at Best Buy Corporate gets this message and takes OWNERSHIP accordingly!
Thank you kindly.
Jose M. Argibay