Mac Haik Chevrolet - Horrible Service Department ~ Scam Operation Evident
Tony, Service Manager at Houston Mac Haik Chevrolet - Complaint
HOUSTON, TEXAS -- I called in to get a quote for service on a very specific repair.
Ive been working on cars my entire life, own factory service manuals for my vehicle and know that the GM Repair software easily lists adequate estimates of shop labor time involved as well as part requirements.
The problem is, this didn't fit with Mac Haik's scam of having customers or potential customers bring their cars in to let their "Service Techs" go over it....for the pure sake of finding everything they possibly can, wrong with the car, and the dollar signs start appearing everywhere...
Would you go to the doctor, lay down on the operating table and say, Okay Doc, Cut me open and tell me whats wrong; and then when you are finished, here's a blank check, just fill in whatever it is I owe ya!!"
You see, once you bring your car into them, even under the impression that you will be dealing with one specific matter, they look at it like an open checkbook. Their technicians pry and pull on belts and hoses like animals.
They attempt to find every problem wrong with the car and then the snake oil sales pitch begins about how you need all these things done, and if I didn't know better, and was someone unfamiliar with cars, I would think there was no other option. This is the lowest, most disgusting form of abuse by a business I can imagine. To exploit the limited understanding of necessary repairs, all for a fking dollar. Tony, Service Manager at the Houston Mac Haik Chevrolet, you are a sick disgusting individual who deserves to suffer the exact same financial problems you cheated customers out of, with the help of your management.
Bottom line, stay the F away from Mac Haik. They are refusing requests for quotes and insisting you bring your car in for them to go thru it..
And you KNOW why they want to do that..