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Ryobi Tools - Ryobi Junk Trimmer
RY34001 30cc 4 Cycle Power Trimmer Head - Complaint
Review by oldcop121 on 2012-05-02
Rating: 
ANDERSON, SOUTH CAROLINA -- I purchased a Ryobi Model RY34001 30cc 4 Cycle Power Head Trimmer on July 13, 2011 from the Alvin, Texas Home Depot Store. I paid $149.00 plus tax for this unit. It worked up till Feb. 2012. March 2012, I took it in to their authorized repair center in Alvin, Texas, Gill's Small Engine. I was charged $15.00 plus tax for a deposit. It was not running and it was leaking oil. I picked it up in April 2012 and had to pay an extra $15.00 for it. Took it home and it ran for 3 minutes. It wouldn't start up again. So I call customer service up and am told I have to take it back to Gill's. Am I totally stupid? I would have to pay a deposit again to Gill's. I said, I'm going on the internet to complain about this and was hung up on.
Comments:
Posted by ok4now on 2012-05-03:
Sorry to hear about your bad experience with Ryobi. The price is right when you buy it but the quality is not there. With only 30cc and a 4 cycle there is not enough power to get the job done. Next time buy an ECHO 2 cycle trimmer. Very powerful and it's built like a tank. I got the commercial version and paid $275. This bad boy is a shaft drive that will effortlessly cut through anything on your lawn. High weeds, trim flower beds and sidewalk edging is not problem. Easy start and you'll wear out before it does. A little more money but worth it.
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