Dennys - Untrained staff
T bone steak dinner - Complaint
COEUR D'ALENE, IDAHO -- Wife and I were on a medical trip. Two choices for dinner within close proximity of our hotel....IHOP or Dennys....stopped in IHOP first (closest) reviewed menu for dinner and was not to excited. Had coffee and decided to try Dennys instead. Staff greated and seated fine. I took a minute to ask who the head Chef/Cook was as I wanted to order a steak for dinner, and prefer a little extra seasoning on a steak. I ordered med rare,
and was served well done...showed our server and she was quick to ask if we wanted a replacement...I said yes thanks. The steak was was replaced...and was so so..was cooked medium on sirlion side and rare on other...keep in mind this is a T bone. Kinda weird in my mind. I did complain to the on site mgr and he did offer to discount my meal...but I chose not a refund but offered a little advice instead....Unskilled line cooks....mgr should not have let me leave your store unhappy....take it for what its worth...maybe an undercover boss thing might be a good idea...
Feel free to contact me for more info if you care.