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Review by myshelleha on 2012-05-03
Rating: 
TORONTO, ALABAMA -- Do not ever do any business with Calvin Chan - Telephone: (416) 567-8198
He is very unprofessional and unorganized. I purchased a house and contacted him right away for a mortgage, He assured me that everything was in good order and he was getting my paper work ready. It dragged on for over a month. Every time I called him or emailed him, he would never respond. When he did, he would assure me everything was fine. Week after week he said the same thing. Still I have not signed any documents. I even offered to stop by his office to sign if he was too busy to come by to my house. He then emailed me and said the paperwork was ready and he would come by next week and have me sign the documents. It is now Wednesday of next week and still have not heard from him. I emailed him and he did not reply. He then called me and said "what paperwork?" he did not have any paper work ready for us, nor did he do anything yet for our mortgage. This is 3 weeks before my closing date. He was making up excuses saying he has other clients to serve that have an earlier closing date than I do. Meanwhile, I contacted him almost 3 months ago and he assured me everything was fine. BEWARE OF HIM. DO NOT DO ANY BUSINESS WITH HIM.
He is very unprofessional and unorganized. I purchased a house and contacted him right away for a mortgage, He assured me that everything was in good order and he was getting my paper work ready. It dragged on for over a month. Every time I called him or emailed him, he would never respond. When he did, he would assure me everything was fine. Week after week he said the same thing. Still I have not signed any documents. I even offered to stop by his office to sign if he was too busy to come by to my house. He then emailed me and said the paperwork was ready and he would come by next week and have me sign the documents. It is now Wednesday of next week and still have not heard from him. I emailed him and he did not reply. He then called me and said "what paperwork?" he did not have any paper work ready for us, nor did he do anything yet for our mortgage. This is 3 weeks before my closing date. He was making up excuses saying he has other clients to serve that have an earlier closing date than I do. Meanwhile, I contacted him almost 3 months ago and he assured me everything was fine. BEWARE OF HIM. DO NOT DO ANY BUSINESS WITH HIM.
Comments:
Posted by Another unhappy TD Bank customer on 2012-05-06:
I too made the mistake of using TD Bank for my mortgage and also had a problem with the person overseeing my loan.
After Multiple unreturned calls and the run-around I went to the manager and told them to get their employee in line or I would take my business to another bank.
I came to realize after speaking to others who had similar issues that they are a good bank for general everyday banking but are clueless when it comes to mortgages.
After Multiple unreturned calls and the run-around I went to the manager and told them to get their employee in line or I would take my business to another bank.
I came to realize after speaking to others who had similar issues that they are a good bank for general everyday banking but are clueless when it comes to mortgages.
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