Knology Services Outdated
Bundled Cable, Internet, Phone Service
SUMMERVILLE, SOUTH CAROLINA -- We had Time Warner Cable since the day we moved to Summerville. After having Knology installed for our TV, Internet and Phone there are some issues that are making me rethink our switching to your service.
First, as an Internet Service Provider, Knology is extremely fast - we appreciate it.
Secondly, the Cable/TV Service is OUTDATED. The search engine that Knology uses, for searching programs, was used back in late 1990s. I don't want to have to scroll through every date to find a show I want to record or watch; plus Knology only allows you to forward ONE week, and you better know the date! Plus I don't want to spend my time scrolling through a huge list...that is time consuming. With Time Warner you could look for stuff a month in advance and set it to remind or record.
Also, if I miss a program, I can pull up the search on Time Warner, key in THE NAME of the show and it will list the past shows, as well as future shows. I COULD ALSO watch past airings of shows. For example, I was out of town for 2 weeks in Alaska...when I returned I realized I didn't record the show Justified. So, I brought up the search on my Time Warner box, and it listed all the Justified showings for the month. I selected the one's I missed and started watching them. This makes it so much easier and flexible because you DON'T HAVE TO RECORD every episode of a show.
As for the phone, going to Knology from Vontage, now I have to purchase a caller ID...more money spent.
Right now I AM NOT a big fan of Knology and WOULD NOT recommend them over Time Warner, unless it is strictly as a price comparison. Knology service is so 1990's and this is 2012! The company really needs to update their software. I am posting my review of Knology service, I don't want people to be miss informed, like we were.