Wallmart Hamilton Township 08330 - Pharmacist on duty
How a Prescription was given to me. How Pharmacist inquired information from me. - Complaint
NEW JERSEY -- Wallmart Pharmacy is where I obtain all my medications. One script I was getting from them I always received in a bottle that was properly labeled.
The last time I received the same script it was given to me in a very hard to open plastic cntainer. When and if I did get the container opened I then had to punch out a three month supply of pills out of three cards that contained thirty (30) pills in each card. I found this very difficult to do. When ordering the script again I spoke to the Pharmacist on duty and explained the problem. I asked if they could assist me by giving me the pills in a bottle as I received before this problem occurred. She then told me she could not do this but would give me a bottle to put them in. I was upset with the answere she gave me. I asked if anything else could be done. She then said she could order me the same script that would be in a bottle from another company but it would cost me more money. On line one of Wallmarts job qualifications for a Pharmacist is .... Customer/Patient centered: Actively strives to provide excellent customer service. Seeks to meet customer needs and demands. Remains calm and professional. Reviews inquiries from internal/external customers and takes action to remedy the situation. I do not feel I was extended these courtesies. I also asked her if not giving Wallmart my business meant anything. She answered .... that was up to me. I am a 69 years of age. I live on socal security. Is this the way a retired customer should be treated.