Alamo Complaint - Alamo the worst car rental company
LOS ANGELES, CALIFORNIA -- I'd never deal with anything with Alamo any longer! This was the only bad experience I've had with car rental so far and it's really BAD. They not only have very bad service but also tried to rob money from customers' pockets. We rent a car for half a day and only used it for several hours w/o any inccidents occurred. When we returned the car there was a service person around there to inspect the car and he didn't say anything about damage. However more than one month later (look! more than 30 days later!!) we received mails claiming that there's a damange on the car, which we need to pay hundreds of dollars. They didn't listen to any explanations but insisted to have customers to pay this rediculours damage. Besides, they didn't make prior inspectation on their cars -- the radio on the car didn't work at all. They did not refund for gas either -- they got advantage of 1/3 volume of the gas tank from us!! So bad! Don't go to Alamo simply b/c of their "low rental fee"! They always have other ways to make money and survive in the market! How could we have such bad company surviving in the market,by the way, after we read so many complaints about this company so far?????