CVS Caremark Mail Order - Over Charge for Medication by Mail Order
SAN ANTONIO, TEXAS -- I am a senior and have a caremark copay insurance. I have been using metformin 1000 mg for past 1 yr and half through mail order from CVS which charged me $20 for 180 tabs of three months' supply. Recently I got a one month supply of 60 tabs at local CVS in Foster City, CA, because of running out of the medication. It turned out the cost of this one month supply was only $2.72. I made a complaint to CVS customer service by phone and e-mail, but did not received a satisfactory answer. The answer they provided was that the plan calculated for three months' supply cost more whether I like it or not and suggest to order from local CVS from now on. I really can not accept this answer. It is not logic of buying more costing much much more and feel I was cheated for past 1 1/2 yrs.