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HP - Worst Computer Ever Owned

HP Pavillion p2-1013w Desk Top - Complaint
Review by gsprice on 2012-05-05
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
From day one this computer has frozen with no warning or reason. It would appear to be at worst while showing video IE. Netflix or utube. but will also freeze up with just the desktop open. I have opened at least 4 cases with HP support for them to tell me there is nothing wrong with the computer. My last call to support I asked for a return auth. number to return the computer for repair. The tech support person informed me that was not possible as they can find no fault with the unit.

I am now waiting for a call from a supervisor from customer service who will determine if I can send back this computer for repair.
I am assuming there will never be a repair for this computer and I will eat the cost and find something else or have one built.
The lesson learned here is NEVER buy HP. They will not honor any warranty, nor do they give a crap.
Comments:
Posted by Bill on 2012-05-05:
More than likely there is nothing wrong with the computer except it's under-powered and probably has the minimum ram required. Video requires a lot of ram especially for buffering. If it's a pentium III processor forget about watching videos. It doesn't have enough power. You also need to see what else is running. I assume you know how to activate the "task manager" to see whats going on.
Also, have you checked for viruses?
Posted by sabletaz on 2012-05-05:
Good info Bill.
Posted by Eddie Visitor on 2012-05-22:
I have owned and used HP equipment for many years and have absolutely no problems with anything. It sounds like Bill is right, your unit is seveerely underpowered for what you want to do with it.
Posted by SD Owens on 2012-05-24:
I have the same problem with my HP desktop p2-1013w. At times I feel like throwing it against the wall. I can't even save anything in the hard drive without it slowing it down. The memory always seems to be 20% to 30%. Makes me wonder if I just got a bad computer. I also get this a lot when I am online that the windows are busy. It is so slow loading anything. Working with media takes forever. Hp told me I need to get more Ram memory but I just wondering if that would even help!
Posted by SD Owens on 2012-05-24:
I feel like HP p2-1013w are slow computers PERIOD! I also get this a lot when I am online that the windows are busy. It is not like I have dial up. The memory on the PC goes down to 20% to 30%. Someone from HP said I need to get more Ram memory but I just wonder. At times I feel like throwing the computer againist the wall. Try working with media like photos. It really slows it down. Makes me wonder if I got a bad computer.
Posted by smumma on 2012-09-08:
I am a small repair shop and a customer brought me the p2-1013w and it has a bad ethernet port. The board is smaller than a laptop board and you cannot even add pci cards. This model seems like a really bad attempt at a tower. There is no real power supply, it uses a typical laptop adapter. The case is practically empty. Why even waste all the sheetmetal to build the case. I would not recomend an HP for anyone. I have one from 6 years ago and that was about the last of the good HP computers. The service is also bad. They wanted me to call my internet provider about the internet when I have 3 towers sitting beside it with internet. What a joke HP.

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