Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count
1
Helpful
Votes

Frontier Phone - Rotten Service

Customer service, billing, non return calls
Review by Lloyd481 on 2012-05-05
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
NEW YORK -- This has been a nightmare since the first time they called me to switch to them!! I purchased a bundle from them. After the Dish was hooked-up they lost my work order. Start all over again. New price.. MORE. Did not show up for install of phone or internet..Called customer service. New price..More I told them I wanted out of agreemen To get out of agreement it would be $420.00 early ter. of the Dish. Excalation Dept. said they would help me. New price...MORE. Would not call me back to help me. Their Personal Call Attendent Dept. refuses to return my phone calls even thought they told me to call them after I received my first bill. I made two calls with no reply. This is the worse service I have ever had in 40 yrs. of doing business. Frontier phone does what they want and they don't care if you like it or not..they have you locked into an aggrement that will cost you a fortune to get out of.
Comments:
Posted by Alain on 2012-05-06:
You may find these web sites helpful: http://www.dos.ny.gov/consumerprotection http://www.fcc.gov/complaints and http://www.ftc.gov/bcp/index.shtml

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Frontier Airlines:
Overall Rating:StarStarEmpty starEmpty star