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Metro Pcs - Your Sales Person Lied to Me About the New Phone I Purchased. I Have Been a Metro Client for Three Years My Old Metro Phone Was Gi

Huawei M636 - Complaint
Review by sflowersforme6 on 2012-05-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
OZONE PARK, NEW YORK -- This phone was sold to me without really letting me know what or cannot be done on this phone. Long story short it does not do what I expected it to do. It does me no good for what I need. This is not my first metro phone I have purchased but first one giving me a problem a big problem. I am ready to toss it out the window. Screw the money and will go with another carrier. I feel Metro should help me and take this phone back which is 3 months old and give me the correct phone. I use this for business plus personal use and it's messing everything up. I do not suggest anyone purchasing this model. I would love to send an email to the coe which is coming.
Comments:
Posted by tnchuck100 on 2012-05-06:
"I do not suggest anyone purchasing this model."

It would be nice if you included what model phone you are referring to. You give the model of your old phone which is of little help.

What did you expect the new phone to do that it would not do? Too little information.
Posted by trmn8r on 2012-05-06:
Was the phone described incorrectly in either advertising or by a store or company CSR?

Did you ask if it included the features you don't have? Who made the new phone? What model is it? Some may find this very helpful.

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MetroPCS:
Overall Rating:StarStarEmpty starEmpty star