Church's Chicken - About the Food Preparation

The Chicken, Dirty Rice, Biscuits. - Complaint
Review by mrcw on 2012-05-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
2401 W. SUNRISE BLVD. FT LAUDERDALE, FL . , FLORIDA -- About the food preparation, I bought a 10 piece mix regular box of chicken, a large dirty rice and some biscuits. the chicken wasn't prepared the way it was supposed to be. The chicken batter or flouring or coating whichever one of these terms you used to describe your product the chicken was wet inside. The dirty rice was gummie, soggy and mushy. The biscuits were over cooked, very hard and dark.

I tried to solved this matter with the manager at the restaurant #1137, which is where the incident occurred. She was on duty on May 4, 2012, at 1:02:02 pm and she didn't completely solved the matter. She just told me to call the survey phone 1-800-692-7369 she gave me a number to call to get 2 free pieces of chicken. Why didn't she direct to the proper way so I could file a complaint? I'm a regular customer, I buy food from the restaurant 2 to 3 times a week.

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