"Life is not good" with this LG Dishwasher
We bought an LG dishwasher and have been unhappy since almost day one! The problem is the design. There's these little wheels that continuously pop off and makes the racks go off track. Try putting these back on after the racks are loaded w dishes and you can't even see where to put them on. That's after you have to lift the bottom rack to find the darn things once they pop off. It's an everyday annoyance to load and unload the dishwasher. We've had new wheels and new racks sent to us that did absolutely nothing to solve the problem.
Just called LG today and each step up I went in the process I got someone even more unknowledgeable and unwilling to help than the one before. After speaking w three different people including 2 in "Executive" Services I got absolutely nowhere and am now more frustrated than before. What kind of company has the saying " Life's Good" in their advertising and could have not only a poorly designed product but customer service that is even worse. Trust me- you do not want to deal w a company like this. Will absolutely never buy another LG product!