Budgetpetcare.com - Got a Frontline Combo vs Frontline Plus
A Swapped Product - - Complaint
NEW JERSEY -- Same issue as others - when I called they said they know combo is only approved in the UK and not the US. When I asked why they took my money and sent the wrong product she said they were out of stock and have too many customers to communicate with. Ha - should have read the reviews first since they poise themselves as a NJ company but then defend how the products are the same. I would like a manufacturer letter saying this vs the retailer. Fortunate that we pay through VISA and I filed a complaint. If they want their product returned they can pay for shipping it back and not charge me a restocking fee. BEWARE of this company. Customer service no help.
They told me US vets don't like Frontline combo since they want a customer to buy from a vet. Not true - all retailers and Amazon sell Frontline plus and its readily available and not out of stock.