Sprint Network - We pay for their failure to provide basic service. Legal Thef?
I have been dealing with dropped calls constantly. While my husband was trying to cancel our service to Sprint there were a total of 11 dropped calls. While on the phone with them. Their representative said we are surrounded by Sprint towers yet when my child almost died and I called 911 the call was dropped in my front yard. We roam in our home, in the car line at my sons school,(which is 3 miles away). We are trying to run a business and being cut off from customers while in mid conversation. The customer service is the worst I have yet to encounter. Sprint does not care about their subscribers because they will not try to help you at all. The best part is while at the hospital when my son almost passed we were roaming once again. Ironic that the Sprint store was located directly on the opposite side of the road. We could see it. Now of course they refuse to say anything but we need a 700 dollar disconnection fee. They refuse to budge. They are crooks.