MELBOURNE, FLORIDA -- This is my first, and last, Dell. I bought it a month ago. it freezes, runs at dial-up speeds, the screen suddenly runs colors and I have to hold down the power button to force it off. No virus. Dell support will not even look at it regardless of the warranty, plus they are outsourced so they barely speak English. It is one thing after another going wrong. I am going to cut my losses and junk it. If you are looking for a new laptop, do NOT buy Dell. It is junk, the warranty means nothing, and I am out my money. I HATE this piece of useless junk and hope you guys never waste your hard earned money on a Dell.