Priceline.com - Flight Tickets
I booked two tickets SAN to MDW from Priceline.com, it doesn't show the stop flight during the reviews and after I accepted, but I decid included insurance in case I can cancel it, these trips took me all day from morning to evening with 2 hours 1-stop flight, SO VERY terrible. So I send an email customers service Priceline to cancel tickets, they said my tickets can't cancel or refunable. this is SCAMMING website PRICELINE. COM ever! and I HIGHLY RECOMMEND EVERYONE STAY AWAY! THEY OFFERED INSURANCE PACKAGES BUT IT IS USELESS! IT DOESN'T ALLOW EXCHANGE OR CANCEL! HERE I GOT A MESSAGE FROM CUSTOMERS SERVICE RESPOND BELOW
" Thank you for taking the time to send us an e-mail. We understand that
you would like to cancel your trip to Chicago. You would like to cancel
it because your itinerary has a connection each way.
We first search for non-stop tickets. If no direct route is available,
we then search for an itinerary with one connection.
When our travel partner accepted your reservation, we immediately
charged you to lock in your rate and secure your reservations. Our
travel partner accepted your request on the condition that your
reservation would not be changed or cancelled.
We apologize if you are dissatisfied with your connections; however,
your reservations are non-changeable and non-refundable.
For future reference, your concern has been documented. To better
understand our policies, please visit the Help Center on our website.
We apologize for the inconvenience and hope you find this information
Customer Service Specialist