Sears - Warranty not worth it
gas range - Complaint
HAYWARD, CALIFORNIA -- Sunday we noitcied part of oven has actually melted inside door and knobs while on self clean, not to mention scorched the faceplate where knobs are, Today Sears repair man under our so called Master protect warranty comes out and says he'll order parts to repair the melted items, ok, but what caused it, his response "I don't know, not really sure, but do not use it as more plastic will melt and will cause poisionous fumes that could kill you and family" So Sears is going to have this idiot order parts for oven that he's not sure whats wrong with. So guess Sears will be back out by end of month because if not fixing what went wrong the next time I use self clean guess what more melted parts ? who knows maybe Sears will be buying me a new home when it burns down from faulty oven, just hope we're not home when that happens. or my family dies from poisionous burning plastic fumes,, Sears will be liable for all costs and more then! and wish they just replaced a less than 3 yr old oven that now how shown it doesn't work properly, causing a serious if not fatal health safety issue for my family
Not to mention for next 10-12 days my family will be w/o an oven, I called and spoke to lady with warranty dept, she said we can get a rental, only problem the rental places in our area takes 4-6 weeks to get a gas range, ( what we currently have), so now I guess we go without until repairs can be made?
Screw Sears, worst warranty ever bought, I have purchased all my home appliances always via Sears as my parents had, well that ended today, never again, you could be giving it away and I will never step foot into a Sears store again, I will slam Sears every chance I get