Advantage Warrant Corp - Unbelieveable Customer Service

Extended Warranty for 2002 Jeep - Complaint
Review by johnston.missy on 2012-05-08
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BANNOCK IL 60015, FLORIDA -- I purchased an extended warranty for three years. My Jeep was purchased in 2010- when I tried to get my refund as I sold this vehicle, I was told the check was sent out on April 26, 2012. I am writing May 8th and they still have not refunded my money. When I called again today they said they sent it out to the wrong address. I told them I wanted my refund immediately and they explained some convoluted excuse why I would have to wait another 14 days. I am so angry I have been checking every day for this check- and now I face eviction because of this unscrupulous company.
Comments:1 Replies - Latest reply on 2012-05-10
Posted by Alain on 2012-05-10:
Advantage is a third party warranty company that allows auto dealers to sell an extended warranty while not having to be responsible for the actual behaviour of the company that provides the service. You may want to contact your states attorney generals office to see if they can give you some assistance with this problem. If nothing else, it might encourage Advantage to send your check instead of giving you excuses. Thank you for warning other consumers so they can avoid this type of poor experience with Advantage.

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