Whirlpool - Poor Washer
ALDEN, NEW YORK -- Approximately two months ago, I bought a Whirlpool washer, model wtw4850xq. I hate it and I'm being kind. I realize things are changing but it doesn't mean it's for the best. I am 69 years old. I've done a lot of machine washing in my time including heavy loads and never had a problem like I have now. I don't know if all washer companies are making their machines the same way but I am not happy with mine. I have always bought Whirlpool products and never had as much problems as I have now.
Within the past two years, we've purchased a Whirlpool stove and refrigerator. No problems. Because of the washer I might start looking for another brand that's not made by Whirlpool that is easier to operate. The washer does not drain the water completely out of the clothes when it's done. I have to try running it through two drain and spin cycles and it still doesn't take out the water from the clothes. I had a repairman come over and he said there was a code for load not balanced. I do my wash the same as I've always done with my other Whirlpool washer and never had a problem. I'm not doing my wash any different than I have in the past.
You don't find out that the wash isn't dry until after the wash is done. Then you have to waste about a half hour running it through two or three drain and spin cycles and it's still soaking wet. The repairman said you might have to throw in a couple of towels to balance the load. When the wash cycle is done and the clothes are still wet, isn't it a little too late for that? I just had a repairman come down today and he said the same code was there for load unbalanced and that after you've had the machine for three months you have to pay for a service call if you have the same problem and the code calls for an unbalanced load because then it's considered customer information. As if I don't know how to use a washer.
This doesn't even take into account the water, detergent, electricity and time that I'm wasting. Being a senior citizen and only collecting Social Security this is getting to be a little on the expensive side. I don't know if I could honestly recommend a Whirlpool appliance again.
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