Trucks Only Mesa - Refusing to Fix After They Tried Four Times

Repair of A/C - Complaint
Review by k.johnson7865 on 2012-05-09
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
MESA, ARIZONA -- I bought a Nissan SUV with Trucks Only in Mesa A/C and also paid cash for it. They told me to bring it back the following Monday to charge the A/C so I did. 3 weeks later the AC started to blow hot again so yet again I brought it to them to fix. They said there was a leak close to the right driver side tire. 2 months later it started to blow out again and once again I brought it to them to fix, they said it was the AC hose.

It became winter time very shortly after that about 2 months ago on a warm afternoon. I turned on the AC and noticed it was blowing hot again. I brought it to Midas to see what they would say and they told me that it was the hose that was suppose to be replaced last time. With many attempts to contact trucks only, I was kept getting brushed to the side. I sent them emails and also called and always sent to voice mail and no one ever returned my call.

After the last attempt to contact them I sent them a email saying that we need to fix this problem or I would file a complaint with the BBB and I finally got someone to call. When they called the gentleman was completely rude and yelling saying that we should of contacted them sooner and since we didn't it's not their fault and would not fix the problem. I have since filed a complaint with the BBB. My AC has not been fixed!!!

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.