You Need Better Insurance to Protect You From Mayhem, Like Allstate
PENNSYLVANIA -- One of Allstate's client's hit me from behind going 65 Mph while I was stopped in traffic. This caused the cars to catch on fire and blow up. I lost everything in the car and All State does not deny my personal items or claims but wants to only give me $2000 LESS of my claim because they claim my items are used. They want to deduct money from MY belongings when their client blew my car up? I lost car keys, an iPod, shoes, medication, my daughter’s car seat, my daughter’s belongings, my lap top, lap top bag and other items I had inside. I have copies of the police report, pictures of the scene (their client never braked), all copies of paperwork admitting their clients fault and more.
The fact that it has been almost 2 months and we can not replace anything is ridiculous. All State seems to think that because my daughter's favorite stuffed animals were 'loved' that I can accept pennies on the dollar for what they are worth? They think that because I wore a pair of shoes TWICE they are worthless? I can not replace anything, and would have all of my belongings if their client had been paying attention on the road. I was knocked out in my car and another driver had to wake me up to get out as it bursted into flames.
The driver was arrested for driving drunk, driving over a hillside and damaging his car weeks before he hit me! He had just gotten his car back from the repair shop 3/19 and wrecked into me 3/21! Their client shared all of this information at the scene of the accident and took full responsibility.
All I want to do is get my life back together and replace the things we have lost. I have tried to work with customer service this whole time and they do not want to cooperate. This is the worst customer service experience of my life; I do not know how they can treat me like I am the one at fault when I could have lost my life that day.
Allstate makes you feel like you are in one of their Mayhem commercials. They must get their ideas from claims from their clients that they deny and put through further hell.