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Thrifty Car Rental - Thrifty is DISHONEST about charges!!

Complaint
Review by jazznette on 2012-05-11
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ORLANDO, FLORIDA -- I have rented with several companies in Orlando, FL. Thrifty is BY FAR the worst. You are quoted one thing and when you actually rent the car the charges are at least $150 more than what you were quoted. This company nicles and dimes you for everything. If you miss a $ .50 too they charge you $25.50 because of a $25 Administrative fee, which can never be justified where the fee actually comes from. After much research, it seems SEVERAL people have had the same issues with being overcharged with these hidden fees until you actually sign the contract. This rental car company preys on tourists!! Leave the counter, you are better off trying to rent from another company!!
Comments:
Posted by trmn8r on 2012-05-11:
What actually happened? What does missing $.50 mean? Is the administrative fee charged to everyone, or was it a penalty of some sort? What made up the rest of the $150 extra that you were charged? As is, I can't tell why you paid more than you were supposed to.
Posted by madconsumer on 2012-05-11:
thank you for the warning.

very helpful review!!
Posted by bob932304 on 2012-05-12:
The 50 cents was for a 'toll' not a 'too'.
Posted by trmn8r on 2012-05-12:
Oh, that makes sense. Yes, if you rent a car and blow through a toll, the rental car agency charges a fee in addition to the fine. I don't blame them. It costs money to pay the staff to process the paperwork associated with that.

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