United Parcel Service (Ups) - UPS Fail To Delivery For Next Day Air Service!
QUEENS, NEW YORK -- I purchased a gift from a store and asked the store to ship the package for next day air. I have to pay more money for next day air. I wait all day in my house for the delivery. I track the package in the morning and states out for delivery. At around 5PM, The package didn't show up at all. I track the package on the UPS site and states the driver tried to make the delivery at 3:45 pm and no one was home. That is totally a lie and UPS driver entered false statement record on their system.
I called UPS and spoke to a supervisor. Since it's Friday, they wouldn't delivery my package on Sat and Sunday. So I have to wait until Monday. I told the supervisor that I have video camera in front of my house and I can send her the tape of proof no UPS driver showed up and tried to make a delivery. I spoke to a friend of mine, he states this happens a lot. Because sometimes the driver wants to get off on time or they just have too much packages for the day. Even I filed a complaint. I don't think is going anywhere! I think this is the 3 times the UPS did it to me for the last 10 years. I will tell all my friend and family member don't use UPS again!!!!!!!!!!