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AHS - A/C Delay and Lie
Air Conditioning - Complaint
Review by detech on 2012-05-12
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BRANDON, MISSISSIPPI -- Called the complaint in to AHS and was issued a number. Three days later service guy shows up and finds refrigerant leak in evaporator. He calls AHS for approval. One week later AHS says they will pay for coil and replacement of coil, but not to remove furnace. (must be removed to replace coil). I have to pay for that in addition to deductible. I asked for a review and was connected with an EXPERT. He is expert in denying coverage. I will pay for the excess and will at every opportunity tell everyone I know how sorry AHS is. I will try to cost them 1,000,000s in premiums. all they needed to do was what they agreed to in the contract and not dig up section I #4 which lets them deny almost anything. It is like paying to install a new engine in your car, but you must pay to have the hood removed. Pure idiocy and crookedness.
Comments:
Posted by Alain on 2012-05-14:
The reviews I've seen and the personal comments I've heard from social acquaintances are enough to convince me to stay away from 'Home Warranty' companies. We know that a home will have maintenance costs so we keep an account specifically to cover them. That way we can get service from the contractor we want, when we want it and without approval and delays. I agree with you that these warranty companies are very good at denying claims and just aren't worth the money.
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