Norwegian Cruise Lines, NCL - NCL's mistreatment and disgrace- BOYCOTT!
MIAMI, FLORIDA -- I feel the following--this is my opinion, only:
Norwegian Cruise Lines (NCL) is an unfair company to work for or to sail with. Do not give your money or self to this unjust corporation. If you step foot on one of their ships, know that you are supporting a company that in my experience has little regard for its employees or passengers. They care about one thing, and one thing only: their profit margin. They will not concern themselves with your safety or care. The entire cruise industry badly needs better oversight, and NCL painfully demonstrates this.
Many of NCL's employees relay that they are taken advantage of. The vast majority are from the Philippines, are horribly underpaid and overworked, and are forced to live approximately 8 to a cabin, meaning they get very little sleep. These bottom floors flood with toilet water containing feces, as there are frequently severe plumbing problems on these bottom levels. They work demanding jobs in the bowels of the ship lacking sleep, for long shifts, accidents waiting to happen, without representation. And rest assured, when an accident occurs, NCL will do anything to avoid paying a claim--it is all about the money, not concern for their passengers or crew. They make money hand-over-fist, but will not devote the proceeds to protecting their crew or passengers.
Allow me to relay an incident, and I believe it is not unique. A worker, let's call them "Worker X", was on one of the NCL ships. They were performing their duties and were injured due to negligent conditions. NCL's management knew about these conditions long beforehand, but did nothing to repair them. They badly injured themselves, but were misdiagnosed by the ship's doctors as having minimal injuries! So, they kept them on the ship, insisted they work, and all the while they had serious injuries that were worsening. NCL's response was immediately to deny responsibility, and to disrespect and intimidate them. They had no concern for their well-being or care; they only wanted to cover themselves legally, and did all they could to cover-up and minimize the situation. The security staff immediately manipulated and intimidated them. It was a disgusting and shameful response.
A week later, Worker X's pain was so excruciating, they insisted they be sent home for care. Upon their return, they went to their own doctor, who found serious injuries that were not diagnosed by the ship's doctors, who had basically told Worker X to stop bothering them. These injuries were all made worse by the delay in proper care. NCL delayed months to reimburse their medical bills, so they were broke, and without medical care. So, Worker X was injured because of NCL's negligence and was unable to work for months, broke from the medical costs and could no longer afford proper medical care, and NCL only denied responsibility and delayed support. Their claims office office did nothing but toy with them and give them the run-around, despite their promises to the contrary. I WOULD BE HIGHLY SKEPTICAL OF ANYTHING NCL CLAIMS!
I understand the captain himself mocked Worker X when they brought the dangerous conditions to his attention. So, think about that: the captain himself expresses apathy and lack of concern for safety and conditions. I wonder what that translates into as a whole for the safety of passengers and employees.
Workers should know that NCL has arbitration clauses in their contracts, which you are forced to sign upon arrival on ship so that you really have little choice at that point. These clauses protect NCL from being truly accountable in case of injury onboard, so if you have an accident, they will most likely never be held fully accountable, and you most likely will never receive care or compensation as you deserve. These clauses all but prevent jury trials, where the public would see the abuses of this company and compensate people accordingly, and provide much-needed publicity to keep the actions of this company in the public eye.
I personally would not trust being on a NCL vessel. I feel their medical staff is ill-trained, their security staff is primarily there to manipulate, intimidate, and protect the interests of the company, and the management seemingly has no decency. FROM MY EXPERIENCE, I FEEL YOU ARE IN THE WORST OF HANDS WITH NCL.
In my opinion, NCL is an example of an American company subjugating and manipulating passengers and crew for their financial gain. They should be ashamed, but are not. And yes, they are an American company--they have nothing to do with Norway--and they fly a flag of the Bahamas in order to circumvent American law which would provide better working conditions and protection for employees. Employees are made to sign a contract with an arbitration clause once they are aboard (so they have no choice at that point), so that legally NCL is protected form the multitude of enormous law suits they may otherwise face.
As a side note, it is my understanding (though I am not entirely clear on the matter) that NCL had to be legally forced to comply with the Americans With Disabilities Act--they would not do so voluntarily. They would not of their own accord make travel for their disabled passengers more comfortable because it would have cost them money--kindly consider that fact as an example of their apathy and lack of respect.
I feel you should choose any other line on the seas if you choose to cruise, and you will be in better hands. The entire cruise industry badly needs better oversight, and NCL painfully exemplifies this. Affect this company legally and fairly and in the only spot they may care: in their pocketbooks! Do not support this company. Stand up for the little person... in this case, EVERYONE: passengers, crew, the INDIVIDUAL. STAND UP AND SAY ENOUGH! I FEEL YOU SHOULD NOT SAIL WITH NCL AS A PASSENGER OR CREW, AND THAT YOU SHOULD BOYCOTT NORWEGIAN CRUISE LINES (NCL)!
I´M SURE NCL WILL HAVE THIS POST REMOVED QUICKLY, LEST THE TRUTH BE KNOWN. THE CRUISE INDUSTRY QUELLS THE MEDIA TO THEIR PURPOSE. THOSE DISAGREEING WITH THIS POST CERTAINLY HAVE THAT RIGHT, BUT KINDLY DON´T BASE SUCH ON YOUR LOVE OF CRUISING, OR LACK OF KNOWLEDGE OF THE DEEP-SEEDED CONDITIONS INHERENT IN THIS COMPANY. SEEK THE TRUTH, AND MAKE YOUR DECISIONS ACCORDINGLY- THAT IS ALL I ASK.