Mcdonalds - Horrible service
food - Complaint
EVANS, GEORGIA -- It was around two in the morning when I went to the Mcdonald's that is open 24 hours in Evans GA. All I ordered was a medium fry, large sweet tea, and a mcdouble. I waited in line for fifteen minutes through the drive thru with only two cars ahead of me. I pulled up to the window and got my order and pulled up a little bit to check it. I noticed that they gave me a small fry instead of a medium. So I went back through the line again waiting another fifteen minutes. When I get up to the window I explain the situation, gave her my receipt and untouched bag of food, and she told me I had to go back through the line yet again. I asked why she couldn't just take back the small fry and just correct the mistake and she said she just couldn't. So she called over her teenaged manager and she rudely asked me what the problem was and I told her. She said it will be a minute, she had other customers waiting so I needed to go back through the drive thru. I asked her if I could just have a refund then and she said no. So I unfortunately waited another fifteen minutes in the line again and when I finally got to the window yet again she just held it out not saying a word. The fries were cold. How is it so difficult to just get a medium box and put fries in it? Why did I have to go through the line again? Not once did she apologize for their mistake. Yes it was just fries, but what makes me mad is going through the line again and just waiting for cold fries. I didn't even touch them when I got them or the food because for all I know they could have messed with my mcdouble. I wasted money and was not happy. She could have handled the situation a lot better than that. Not going to Mcdonald's again, yes they mess up my order all of the time but usually a manager corrects it at that moment with no problem. If I need to go to a fast food restaurant in the future I will not be going back to McDonalds. I'll be taking my business elsewhere. If McDonald's can't hire a friendly staff, then there is no point in even taking your business there. They have no idea what they are doing.