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Amerigas - Yearly Propane Tank Rental Charge
Complaint
Review by mosley1249 on 2012-05-13
Rating: 
I bought gas from Amerigas in July for a sum of $293.00, in January of 2012 in advance. The following month, which was February, I received a bill for tank rental for $71.oo for the year of 2012. I closed the account with Amerigas on the 18th of April. I told them to come pick up their tank that day, and to give me a refund of the gas that was left in the tank, which was 20% which when calculated would be 50 gals. The price they charged me was 279.9 cents a gal.,total price being 146 dollars and 95 cents, refund they owe me.
They came and took the tank the last of April. They sent me another bill for the tank rental for $71.02.and no money for the remainder of gas in the tank. By their rules I only owe them a prorated $24.00 since I only had the tank for not even 4 months, which would leave a remainder of $122.95. They have not sent me the rest of the money they owe me and keep sending me bills for the tank rental.
I would greatly appreciate any help you could give me on this matter. Sincerely yours William Mosley, 6730 Matt Hwy. Cumming Ga. 30028[snip]
They came and took the tank the last of April. They sent me another bill for the tank rental for $71.02.and no money for the remainder of gas in the tank. By their rules I only owe them a prorated $24.00 since I only had the tank for not even 4 months, which would leave a remainder of $122.95. They have not sent me the rest of the money they owe me and keep sending me bills for the tank rental.
I would greatly appreciate any help you could give me on this matter. Sincerely yours William Mosley, 6730 Matt Hwy. Cumming Ga. 30028[snip]
Comments:
Posted by trmn8r on 2012-05-13:
I have been an Amerigas customer for 17 years, and in that time have had billing issues on average once every 2 years.
In every case, I was able to get the issue resolved by calling the local office. That is what I suggest you do. Good luck.
In every case, I was able to get the issue resolved by calling the local office. That is what I suggest you do. Good luck.
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