Safelite - Problem Is Worst
Windshield Repair - Complaint
ALBANY, GEORGIA -- Our windsheild was hit by a rock and chipped. I called our insurance company and they said it could be fixed. They reffered us to Safelite. We had seen the commercials on TV. They didn't send an E-mail with the repairman's picture and set the date for their convenience.
He showed up and was done in 5 minutes. The spot is worst because there is an air bubble forming and the crack is longer. We called the insurance company and told us no warranties on this repair. Thank God we weren't charged.
I don't recommend them and I will use another company next time. By the way don't let your insurance company recommend anyone. I will do my on research next time. Just a note, "Safelite is not cracked up to be great."