Front load washer By Electroulux

Front load washer locking up - Complaint
Review by Armstrongsherie on 2012-05-13
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
GREENVILLE, NORTH CAROLINA -- We are a family of six which purchased an Electroulux Front load washer since we had it, the first week it locked up leaving wet clothes, when calling Electroulux they said it would take ten days to order a mother board to replace. This board has been replace three times so far!!!! This washer is still locking up ruining my clothes and causing my family of six to have to travel to do laundry!!!! I would like for them to replace the entire washer!!!! I would NEVER buy another Electroulux product or recommend one!!!! Poor service and will report to BBB!!!!
Comments:1 Replies - Latest reply on 2012-05-13
Posted by T on 2012-05-13:
In this particular case the BBB will be of no help, because Electrolux paid them off (became a member). They have an A+ rating, and a boatload of complaints. Maybe someday the government can pressure the BBB to correct the fraud they are perpetrating upon the public - it borders on criminal. It is a shame, because the concept of the BBB should be able to be made to work.

I don't suppose your warranty has a lemon clause. Have you asked them to replace it? Unfortunately they may give you the same model.

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