Smart Style - Hacked Off My Child's Hair

Review by kabbott121076 on 2012-05-14
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
COVINGTON, GEORGIA -- My husband took my daughter for a trim at the Covington, GA location. She had long (to her lower back), beautiful hair. The stylist asked my daughter how much she wanted off, and my daughter held up her hair and showed her. The stylist asked "four inches?", then my husband said to go ahead and take five inches. My husband turned away for a second, when he looked at my daughter the stylist had cut a layer to my daughter's chin. Not only did she take eleven inches off my child's hair. It was the most uneven cut...and I have pictures. My daughter was devastated. Approximately 30 minutes later I went back to the salon for refund, apology....something. It was closed. As was every other salon in the area. Thank God I found a stylist at another salon who was closing up her shop and felt so bad for my daughter, she took her in.

I cannot believe this "professional" actually thought this was good enough. Yes, I know it is hair and it will grow back, but it was awful! She is 9 years old and loved her hair. I will let EVERYONE I know to NEVER go to this salon...EVER.
Comments:1 Replies - Latest reply on 2012-05-14
Posted by Anonymous on 2012-05-14:
I have a family friend cut my hair. She's the only one I trust to cut it right. I have had too many bad haircuts done by "professionals." How hard is it to cut hair evenly? I hope Smart Style gives you a refund. I know it's just hair, but a bad haircut is embarrassing for a child and nobody wants to be a target of teasing.

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