Sirius XM - No Customer Service
Satellite radio - Complaint
NEW YORK, NEW YORK -- Sirius does not have a customer service program. It has a program that is designed to discourage all but the most persistent who have lots of time on their hands. After a very long hold, the person you speak with takes all sorts of information before deciding that you have to be transferred to someone else. Then there is another long hold (if the call does not get dropped), and the process starts all over again and ends with another transfer.