Westbury Toyota Service - New Service People, New Charges
Service Rav 4 2010 - Complaint
WESTBURY NY -- May 14, 2011. All new young service people at dealership now. Took my Rav 4 for an oil change, as I have many times before but now I find out they call it a truck and charge extra. I had this service done here before and at other dealers. The car was never called a truck before or did I have to pay extra. They also said I needed to have the tires balanced when I had them rotated, this was never done before either (more money for them)
With the new management all the old service people quit and I guess they want to jack up the dealers profits. Why else would they pull this. They do not even call anymore to find out how the service was.
They will not see me any more.