Chase Home Finance - Mortgage Scam Through Chase
PHOENIX, ARIZONA -- My mortgage was sold to Chase Home Finance in 2000 from Litton Loan servicing center. Upon refinancing we went from a 30 yr mortgage to a 21 year fixed rate. In the last 12 years we have never been late on our payments and have paid on time. Now all of a sudden Chase says we will owe a balloon payment of 65,000.00 coming due in 12 months. Everytime I call Chase and ask for a copy of our contract they send a one page document that says nothing I remember signing. I do, however, see some giberish about a balloon payment coming due that looks typed in at another time and I do believe that's illegal.
There's definitely some mortgage fraud going on, but I can't seem to get any good advice on how to handle this problem.
When I talked to Chase numerous times on the phone about this, I seem to get different answers from their so called qualified employees whom don't have a clue what's going on. The first person tells me my loan is a fixed rate and will be paid off in 2015 free and clear, the second person tells me my loan is an interest only loan that I have been paying and will balloon in 12 months.
I have paid this loan on time for years and now I am going to loose my home. I tried to work with Chase for a loan modification and that was a line of crap, I also tried to refinance the balloon payment and they won't even offer me an assistance.
Although my credit is fair & good I still cannot get any help from anyone. I've been an honest American citizen who pays her bills and works everyday, I just can't believe this is happening.
If anyone has any suggestions or answers it will be greatly appreciated.