[X]
Write ReviewJump to 
US Airways Motto: Show Me the Money!
Complaint
Review by complaints27 on 2012-05-14
Rating: 
US Airways is a most heartless embodiment of corporate greed, use and abuse. Customer service staff is deceitful and rude. I requested to be transferred to a manager, yet I was transferred to customer service representative's peer. I requested the operator at the company headquarters to transfer me to a decision maker and, instead, on 12 occasions I was connected into a voice mail system to leave a message. In fact, no matter what I asked (i.e. for specific policies, name of supervisor, etc.) I kept being transferred into voice mail. Sometimes I got transferred even before I got to finish my sentence and the operator hung up on me as well. Beware of doing business with US Airways!
Comments:
Posted by SteveWiginowski on 2012-05-15:
What happened that had you calling them?
Posted by whythelongfaces on 2012-05-15:
So why were you calling?
Posted by trmn8r on 2012-05-15:
There are a lot of allegations here, which may or may not be true.
I'd have to know what happened in order to make me reluctant to do business with them.
I'd have to know what happened in order to make me reluctant to do business with them.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
