FTD via Internet Lies, Lies, and More Lies!
Non-Delivered Flowers on Mother's Day - Complaint
INDIANAPOLIS, INDIANA -- I'm a Federal employee posted in Baghdad Iraq and I wanted to send my mother flowers on Mother's Day back in the USA. I went to FTD.com website and ordered flowers and paid for them via my credit card. When I telephoned my Mom on Mother's Day I jokingly ask her how did she like the flowers that was delivered to her. She replied, "What flowers?" Needless to say, I was a very unhappy individual. The reason I was so sure the flowers were delivered; I received an official looking e-mail from FTD saying the flowers were delivered as requested. They lied and totally embarrasssed me. I had to make several long distance calls to Mom to explain the dilemma that I was in and how sorry this occurred. I will never use FTD.com again!!!!!