Kmart Distribution Warehouse - Promised Refund
Ordered Shoes That Were Delivered Elsewhere. - Complaint
In early Feb. 2012, I ordered a pair of shoes on line at Kmart.com. After ordering the shoes, I received a confirmation the shoes would be delivered via UPS on Feb. 6th. I waited until Feb. 7th and called and told Kmart my shoes had been delivered to a warehouse and signed for by "Clyde". I stated I do not live at a warehouse and requested the pair of shoes. The supervisor told me for my trouble and inconvenience I would be credited the price of the shoes and some for my inconvenience, for a total of $18.50. I was told to wait 2 billing cycles for the credit to be received. I called back in April and was told the refund should have been issued. Give an additional 30 days. I have done that and still no refund.
Kmart doesn't seem to think they owe me these funds.
Any assistance please?