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Wyndhem Hotel - Worst Ever... They Could Care Less....

Hotel Stay Friso Wingate Hotel - Complaint
Review by katheenbmorton on 2012-05-15
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
FRISCO, LOUISIANA -- If I could give a 0 rating I would. We had 3 different rooms reserved for a max. of three nights. Our rooms were not adequately cleaned. There was a blood stain on the sheets and when I told the manager David that housekeeping had failed to clean the rooms he could have cared less No clean towels, no new shampoos and on one day - they did not even bother to make the bed.. I had to beg for my receipts and after demand the paper copy found that a charge was made to a room that no one even stayed in.

I travel a lot and had never stayed at a Wyndham chain as I always stay at Marriot's but thought I would give it a try. I will never stay again. Customer service is non existent and the staff is far from friendly. This stay was so TERRIBLE that I even felt obligated to file a complaint with the corporate office. They have five days to respond- I am curious to see if corporate for the Wyndham has the same attitude.
Comments:1 Replies - Latest reply on 2012-05-17
Posted by Alain on 2012-05-17:
Sounds like a nightmare. Let us know if Wyndham responds and what they say, if you would please.

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