Conn's Furniture - Remove service agreement
Washer Machine - Complaint
DALLAS, TEXAS -- I purchase a washer machine from Conn's on 4/13/12 with a two year extended service agreement. When the washer was delivered on 4/13/2012 G E offered a 3 years extended warranty for less money. I went in the store on 4/16 and signed a request to remove the warranty. The sale representative was not nice at all. Spoke with the customer service manager on 5/12 and refaxed my request I was told that they would not lower the payment or send me in writing the balance, payment amount or the number of payments. Today 5/16 the agreement have not been removed from my account.