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Staples Ratings & Tools
Staples - GREAT SERVICE
Computer Assistance - Compliment
MARTINSBURG, WEST VIRGINIA -- I have had Great Service From the
, @ 246 Retail Commons Pkwy. , Matrinsburg, W. V. . The Easy Tech/Mobile Tech Team ARE GREAT !
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10 Replies -
Posted by Alain on 2012-05-18:
Very nice of you to take the time to post a review about their good service!
Posted by Suzette Ali on 2012-09-11:
I would like to thank Mike Chuahutle, Easy Tech Associate @ the Seacliff Center in Huntington Beach, California for his fabulous customer service. He went beyond the call of duty to restore my computer that had crashed. He was very patient, asked the right questions, and dug deep enough to get to the heart of the problem when others would have given up. You are lucky to have such an outstanding employee.
Posted by Martha on 2012-11-28:
Most of us take time to COMPLAIN, but fewer of us offer COMMENDATIONS. My appreciation is for Micah at Staples Store #1872 in Houston, TX. Her attitude and follow-through were awesome, despite my small order. This was an item I needed but could not find in stock at Staples stores in my area. With a POLITE, friendly attitude, Micah visually verified the item at her store and then placed the item with a note on her Manager's desk indicating my pick date...just as she said she would. This kind of service used to be common place but it is more of a rarity these days. Micah's service was outstanding, and I trust management will recognize her in a special way.
Posted by Patricia M. on 2013-04-19:
I had the best customer service EVER!!! Joshua S. at the Staples store in Apple Valley MN. He was very knowledgable in his field printing and design, he gave me some great ideas about my project that I didnt get form Max or Deopt and for that I will always come to Joshua at Staples. :D
Posted by George R Jones on 2013-05-07:
From the time Josephine(5) met us. All needs was professional, courteous and most knowledge in providing all the products. She is an asset to the Sierra Vista store
Posted by Cari W. on 2013-07-15:
Although there was a great deal of miscommunication involved, I want to compliment Jesse at the computer desk in your Washington, PA store. I walked in there with a chip on my shoulder to ask for my computer back along with a refund, but he fully explained the situation calmly and offered the help that I needed. Turns out the last "computer guy" I spoke to was full of beans (different store). Jesse not only knows his stuff but knows how to deal with people, too. I thanked and acknowledged him in the store but feel he also deserves a higher honor here. My computer is back up and running, and all is well. Great job, Jesse, and thanks!
Posted by Armand J Poulin on 2013-07-17:
Kevin Carlisle, an Easy Tech at your Novi Store, in Michigan is a credit to Staples! He is very professional, knowledgeable, and listens attentively to what you want to purchase.
Posted by Dana Hatfield on 2013-07-23:
I went into Staples to have resumes printed out. Looking for a job is bad enough, but when Rhonda caught a couple of mistakes and fixed them for me, I was thrilled. She took the extra time to make sure my resumes were professional, and looked great. She is now the only one I will have print my resumes, and I am printing alot of them. Kudos to you Rhonda for customer service above and beyond the call of duty, and kudos to staples store # 1388 in Kingman AZ for hiring Rhonda. Your forever customer, Dana Hatfield
Posted by Claudia Vaudreuil on 2013-09-26:
I purchased a new computer at the Staples
#1666, in Watertown,CT , around Memorial Day of this year.
Due to the very capable assistance of Senior Tech, Eric Schulte,my experience was a very positive one.
He came out to our home and set up the computer so that I could begin working with it immediately.I must say he had quite a bit of patience because he had to interface with
our provider's tech support personnel(AT and T),which wasn't an easy task.
I've dealt with Eric many times in the past seeking advice about computer issues,and post tune-up recommendations.This store is fortunate to have him on staff. He is one of the reasons I continue to be a Staples customers.All in all the entire staff is knowledgeable and courteous.
Posted by Randy Weiss on 2013-10-15:
Michael Olivo is a great new addition to the Springfield, NJ Route 22 store. He is absolutely everything you would want an Assistant MGR to be - polite, helpful, accommodating, knowledgeable, etc. He is an "asset" that should be appreciated - as in recognized/promoted for his people skills and professionalism -especially with the chronic turnover of staff. Knowing he is at the store to help will continue to make my trips to this Staples location a given. He clearly made today a FIVE STAR shopping experience!
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