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Bloomex fails

Flowers - Complaint
Review by rwatson on 2012-05-17
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
OTTAWA -- Flowers for mothers day:
2 days late
Wrong ones
Dead
Wrong vase
Comments:4 Replies - Latest reply on 2013-07-14
Posted by Alain on 2012-05-18:
Try contacting Bloomex's corporate office about this (4095 Belgreen Drive, Unit#8, Ottawa, ON K1G 3N2) by calling either (613) 228-7673 or 1-888-912-5666.
Posted by Susan on 2013-01-17:
I had similar problems. You should call their president. His name is Dimitri Lokhonia and his direct number is 416-565-7089
Posted by Johnny on 2013-05-09:
I checked 416 number- it is a private cell phone registered under Dimitri Lokhonia name. I do not believe it is legal to call on private number on business issues. I would rather call CS line in off time to talk quetly about issues. Bloomex does quite a volume, fo sure they have a right people to take care about your issue. I am sure as well, since they do that order volume, majority of customers are very happy. In my case I talked to them in the afternoon after the holiday and we were able to come to great terms. My advice: be nice to people and you will get the same in return
Posted by Peter on 2013-07-14:
The post by "Johnny" is very similar to other positive posts I've seen regarding Bloomex. There's a practice that some companies engage in called "Review Marketing" which is basically where they write positive reviews of their own product to counteract negative comments. I suspect this practice is being utilized. Just check the BBB and CBC's Marketplace. You'll get all the legitimate information you need there.

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