No Refund From Charter Communications
Cable and Internet - Complaint
JOHNSON CITY, TENNESSEE -- I cancelled my seveice with Charter Communications because I lost my job. I was due a refund of $74.45. Customer service said it will take 6 to 8 weeks. It's now 2 months after that 6 to 8 weeks and I haven't received my refund yet. I have been calling them every week after the first 8 weeks. They always tell me I should receive my refund within 6 to 8 weeks. They lied and started telling me I should receive by next week, that never happened, still no check. It would seem that to get my refund I would have to take them to small claims court. I will never use their service again.