Never Again, Toro
Lx-460 - Complaint
NORTH BROOKFIELD, MASSACHUSETTS -- Purchased a new Toro, lx-460, from Home Depot 4 years ago.
Total time on mower is 145 hours. Have gone through 12 belts, 3 shoulder bolts and 1 re-build of mower deck ($400)upper belt guide path. Contacted Home Depot 2 years ago about some of the problems. "it's Toro's problem"
Contacted Toro via e-mail with full list of details without the courtesy of a response. Local Toro dealer refused to work on the 460 because: 1) it was purchased from Home Depot, and 2) they claimed that Toro manufactures two different quality products with the same model numbers, one for the box stores and one for their dealers. First Toro lasted about 20 years, but parts no longer available. Now, no longer a Toro customer since they seem not to care. Time for a garage sale for the other Toro products I have.