Thrifty Rent A Car - Deliberately Given Wrong Directions
WINDSOR LOCKS, CONNECTICUT -- My friend and I rented a car from Thrifty in Windor Locks, Connecticut near the Bradley International airport. When we went to return the car, with 2 hours left before our flight departed, we got hopelessly lost--because the map that Thrifty provided to us with the car was totally wrong, showing the car rental place in the opposite direction up Route 75 to where it actually was. We called Thrifty, and they connected us to their "directions department", where we were then given more wrong directions, also in the opposite direction to where the Thrifty that we were looking for was, and were told that our Thrifty was on South St.--the Thrifty is actually on Spring St.!!!
I have an awfully hard time believing that this was all innocent, considering how much it costs if you bring the car back late. We only found the agency by driving around an industrial park area for 30-40 minutes, and very nearly missed our flight. Absolutely terrible--these people are nothing but thieves!!!!