Sprint - Is There Anyone Out There Listening
Galaxy S 11 - Complaint
NORFOLK, VIRGINIA -- Network issues,
spending many hours on the phone with Sprint associates that really cannot assist with appropriate action. Being told I need to take my phone in to a Sprint store to have the device looked at for the 10th plus time. Having to leave your cell phone in a Sprint store for 3 to 8 hours hours is not customer friendly especially when you have to drive many miles to drop it off and pick it up.
Associates in Sprint store playing inappropriate rap music while servicing you. Talking to useless hourly workers who read a script,
not being able to get to a higher power of management for assistance.