Allied Car Rental - Nightmare in Every Sense of the Word
SAN JUAN -- Customer service horrible! Employee talking among each other, ignored us as we stood at the counter. After waiting one hour, the girl told us we had to put a 500.00 Hold and after purchasing insurance, they requested if we carried ins?? I became frustrated at the rudeness, I walked out and walked with my luggage to [the] hotel. The next day I returned because there was no other place to rent a car, and they had us wait 1 and a half hours before they would rent us the car. I had purchased insurance through car rental.Com, plus I gave her my personal insurance. On top of all this the customer service from d manager and employees were very rude sarcastic and nasty! Never again...This is a rip off!