NETFLIX - Free Trial

Posted by tnchuck100 on 2012-05-25:

Did you call them and ask for a refund? If so, what did they say? If they agreed but told you it would take 6 - 8 weeks or something equally ridiculous file a written dispute with your credit card company immediately. Many times these companies will try to stall you past the dispute window. Don't let this happen to you. Act NOW.

Posted by DIRM74 on 2012-05-25:

How does one get turned down for a free-trial? I mean that in a sincere manner...no sarcasm. I too enrolled for Netflix's free-trial and I don't recall any type of authorization or pre-approval steps?

Posted by KevinTX on 2012-05-25:

I agree with DIRM, I signed up as well and there was nothing 'attached' that required us to be 'accepted.' Sounds to me that you got charged your 1st months use fee? That's the deal, if you don't cancel in time you have to pay for it. I cancelled ours a well and I don't remember it being an issue at all. Good luck.. seems to me a phone call is in order!

Posted by unhappy999 on 2012-05-25:

If you were a prior customer you can not get the free trial, it is for new customers.

Posted by DIRM74 on 2012-05-25:

We kept our Netflix subscription. I was paying over $30 just for HBO, Cinemax, and Showtime alone. I ditched all three in favor of one low monthly cost of around $8. That coupled with the remainder of our Comcast package, and we've never been happier.

Posted by Starlord on 2012-05-28:

Crystal called Netflix to inquire about the free trial and the $8/month membership, and was turned down. They want us to renew at the rate we were paying in Arizona, or $17/month. She told them we were not paying that much for a much reduced service from what we had in Arizona. We had unlimited DVDs and could stream to our PCs. She told them put an egg in their shoe and beat it.