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We Lost $1000s Due to Changing From Local Marketing to Yodle
Complaint
Review by Lolaanngram on 2012-05-26
Rating: 
FORT LAUDERDALE FL, FLORIDA -- We used a local marketing company that charged 1000/yr for marketing. It did okay but in hindsight did awesome compared to yodle. They quickly convinced my partner of all they would do, he signed a 3 month contract, paid close to 1500/month and we can't get out. They just charged another 1300 on the company card. They suck you in by convincing that they are creating an incredible "organic" page - it seems they may be smoking "organic" herbs while our business has literally dropped to zero phone calls (before we received 2-4 solid clients weeks with local marketing company. I just reviewed a website that is employee based reviews showing the scams and tricks they teach their employees. While our business is going out, they are giving huge commissions 401ks and party atmosphere....YODLE will suck everything you have worked for right out of you. The sleepless nights the drained accounts and silent phones. I hope I can stop someone else from this nightmare.
Comments:
Posted by CrystalSword on 2012-05-26:
Cancel the card, tell the bank the second charge was not authorized, and while you might not get your initial investment make, you might get the $1300 back...Godd Luck.....but get that card changed NOW!
Posted by Nohandle on 2012-05-26:
A few questions questions here. How long has it been since your partner signed up for the 3 month contract? And, what was the original monthly charge quoted your partner by Yodle? I think Crystal has some excellent advice that hopefully will work in your case. It might be a real hassle if you have other automatic debits to that account and might require you to notify all companies of your new credit card number if you close your current card. I'd enjoy hearing from additional members as to how they handled a like situation.
Posted by trmn8r on 2012-05-26:
What are the details that explain how and why your partner agreed to use this new company for marketing, at a cost that is 15 times the one that you were using?
Was he aware of the cost, but expected business to increase to justify it? Are you being charged in excess of an advertised or agreed to price?
What "scams" have you learned about, and are these being visited on customers?
Was he aware of the cost, but expected business to increase to justify it? Are you being charged in excess of an advertised or agreed to price?
What "scams" have you learned about, and are these being visited on customers?
Posted by Radley on 2012-05-29:
Hi there - my name is Radley Moss. I am the Director of Corporate Communications at Yodle. I just responded to a complaint that you made on another message board. As I mentioned, I'm always disappointed when I hear about one of our customers having a negative experience. If you're open to it, would you mind contacting me at either 212-542-5449 or rmoss@yodle.com? I would really like to have the opportunity to discuss what's happened since you started working with Yodle and what we can do to remedy the situation. I hope to hear from you soon.
Posted by Alain on 2012-05-29:
Now that's about as good an offer for a resolution as you're going to see, Lolaanngram!
Posted by MRM on 2012-05-29:
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